Need Help with Mortgage Payments and Utilities Because of COVID-19?

NeighborWorks Umpqua is here to help!

Coos and Douglas County Mortgage and Utility Assistance Program is Now Accepting Applications.

Homeowners in Coos and Douglas County may qualify for up to 6 months of unpaid mortgage and utility payments per household.


Assistance can cover past due mortgage, property taxes, insurance, late fees, heat and electricity. Assistance goes directly to loan servicers, tax assessor, and utility companies.

Who should apply? 
  • Meet the program’s income limits (see table below).


  • Are seeking assistance for their primary, owner-occupied residence in Coos or Douglas County, Oregon.

  • Have experienced financial hardship due to COVID-19.

  • Have received a late mortgage payment notice from their loan servicer or a notice of unpaid property taxes from the Coos County Assessor.

  • Have mortgage or property tax arrears no more than $20,000 that date after April of 2020 and are not being paid by any other assistance program.

Note that income includes all sources including salary, wages, tips, and public benefits programs such as SNAP, TANF, and SSI.

Program Income Limits
1 Person Household

$3,550/month or $42,600/year

2 Person Household

$4,054/month or $48,650/year

3 Person Household

$4,563/month or $54,750/year

4 Person Household

$5,067/month or $60,800/year

5 Person Household

$5,475/month or $65,700/year

6 Person Household

$5,879/month or $70,550/year

*For households with more than 6 persons please contact us

How do I apply? 

Fill out the application below.

You will be contacted by an intake specialist from our foreclosure intervention team and guided through the application process. 

Please call us at (541) 673-4909 if you have question or are in need of assistance!

This Program is funded by the Community Development Block Grant program CARES Act through Business Oregon (Oregon Business Development Department).

Roseburg Office:

605 SE Kane St. Roseburg OR, 97470

Call Us: (541) 673-4909

Fax: 541-673-5023

North Bend Office:

1992 Sherman Ave. North Bend OR, 97459

Call Us: (541)-756-1000


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Some Service Restrictions Apply. Be Sure To Inquire About Service Availability In Your Area.

NeighborWorks Umpqua is an Equal Opportunity Provider

© copyright 2024 NeighborWorks Umpqua

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